Manage-Optimize

 

We address all critical aspects of infrastructure and systems management and brings solutions to optimize performance, service levels and security.

We have managed services in a wide range of environments and technologies, for both enterprises and service providers.

IP MANAGEMENT - Provide a central management of distributed DNS and DHCP environments. DNS and DHCP are foundations of IP networks. Managing DNS and dynamic IP addressing in a traditional corporate environment have become a complex and cumbersome task. Additionally, the deployment of Microsoft Active Directory increases the criticality of DNS and DHCP services. Such a critical role requires a high level of security. 

Our services cover Plan-Implementation, protection and management of your IP Infrastructure through: 

  • IP Address Space architecture - Design of the corporate IP address space both internal and external, host naming convention and security.
  • DNS/DHCP implementation -  Full DNS/DHCP infrastructure service deployment and/or integration into existing infrastructures based on e.g. Microsoft DNS/DHCP and Active Directory, Cisco's CNR DHCP server and IOS DHCP. 
  • DNS/DHCP management - Integration of management tools to offer a DNS/DHCP managed service.

IP Management (IPM) service provides solutions to offer our customers an efficient and secure DNS and DHCP infrastructure and can be declined in two modes: 

  • Full service - we provide the full environment including management products.
  • Integration service - we integrate the existing environment into the IPM service.

SERVICE LEVEL & PERFORMANCE MANAGEMENT - Manage various technology components in a user-oriented manner to deliver better services to your customers.

Service Level and Performance Management services are built using a bottom-up approach, grouping metrics relevant to the business processes.

INVENTORY MANAGEMENT - Keep track of all your IT assets with detailed information such as patch and OS level and TCO information.

 Inventory Management processes and solutions are key to maximizing corporate efficiency through an optimized use of IT assets and network infrastructure. It also helps reducing the overall IT asset by optimizing resources, improves TCO and license management. We deliver:

  • Added value services that enables. 
  • Automatic inventory of IT assets. 
  • Automatic image deployment for the MS environment.

MISSION CONTROL - Offers 7x24h security operations center. All security infrastructures are maintained, monitored and updated around the clock. The Mission Control security and communications family of products comprises services such as firewall, intrusion detection, virus scanning, proxy, virtual private networks (VPN) and load balancing.

The efficiency and competitiveness of your company are directly influenced by your use of information technology.

Mission Control services offer: 

  • 7x24h Monitoring and management services 
  • Real Time and Monthly reporting. SLA 
  • Emergency and standard problem escalation 
  • Change management 
  • Vulnerability tracking 
  • Patch management 

PROJECT MANAGEMENT - Our Project Management services enable you to focus on core business operations while we ensure the result meets your objectives.

Project management benefits provided by us include: 

  • experts who know what it takes to deliver projects on time and budget. 
  • clear and agreed objective identification and planning. 
  • best methodologies and tools adapted to your business. 
  • improved quality within the process chain. 
  • accurate project planning. 
  • time Savings. 
  • cost Savings. 

MS-ProjectServer tool & our methodology ensure that you are fully aware of the progress of your project at all times, providing:

  • detailed project schedule. 
  • detailed online monitoring and reporting. 
  • extensive risk analysis.